Frequently Asked Questions
Everything you need to know about shopping with Good Chemistry.
How can I track my order?
Once your order has shipped, you will receive an email confirmation with a tracking number and a link to the carrier's website to monitor your delivery progress.
What is your return policy?
We offer a 30-day return policy on all unused and unopened items. Simply contact our support team to initiate a return and receive a prepaid shipping label.
Do you ship internationally?
Currently, we ship to all 50 U.S. states and Canada. We are working on expanding our logistics to include more international destinations in the near future.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are your products ethically sourced?
At Good Chemistry, we prioritize sustainability. We partner with suppliers who adhere to fair labor practices and utilize eco-friendly manufacturing processes.
Can I change or cancel my order after it's placed?
Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 60 minutes of placement by visiting your account dashboard.